FAQ: What's Happening at Trans Tool Shed During the COVID-19 Pandemic

Below are answers to the most frequently asked questions regarding Trans Tool Shed services during the COVID-19 pandemic
UPDATED MAY 11, 2023

1. How can I get items from the Trans Tool Shed during this time?


Shipped to your door
Trans Tool Shed is currently shipping products to our customers via US Postal Service. You may order products on our web site and have them shipped to you. Shipping is free for order totals of $50 or more.

In-Person Shopping
We are open for in-person shopping.

As of May 11, 2023, the CDC's COVID Data Tracker shows hospital admissions, deaths, and emergency department visits data as primary surveillance metrics for COVID-19. The levels of those 3 metrics as of May 18, 2023 are low or minimal for Milwaukee County.

Masks are now optional when shopping in our store.  We continue to have face masks available for customers who do not have their own.

Bear in mind that if you are not vaccinated and boosted, your risk for disease or death is far greater than if you are vaccinated and boosted.  We recommend that unvaccinated and other high-risk shoppers wear a high quality, well-fitted N95 or KN95 mask over both nose and mouth while inside our store when COVID metrics reach the medium or high ranges.

We will continue to monitor COVID trends and will return to mask requirements and other mitigation factors if risk levels go up in our community.

We have implemented the following to increase staff and customer safety:

  • Adding a HEPA air filtration system to our storefront, which filters the air in our space 5 times per hour,
  • A fully vaccinated and boosted staff
  • Increased cleaning and sanitation procedures
  • Face masks available for customers who do not have their own and would like to mask up while inside our store
  • Hand sanitizer available upon entry
  • Contactless pickup order option

2. If I have an order shipped, how long will it take to get my order?

For many local customers, your order will often arrive the next day. For folks in other parts of the country, shipping may take 2-4 days, depending on your location.

When your order will ship depends on how early in the day it is placed.  Orders placed before noon central time will usually ship out the same day.  We ship orders Monday-Saturday, but not on Sundays.

You will receive a separate email from USPS.com or from Stamps.com with your tracking number and estimated date of arrival.  Please check your spam folder or your promotions folder if you do not see your tracking number after your order has shipped.

3. Is your shipping discreet?

Packages will be discreet and will come in either a plain brown box or a U.S. Postal Service-issued box. The return address on the postal label will say "TTS SHIPPING DEPT" and our street address; the store name will not appear on the outside of the box.  There is no indication on the outside of the box as to what you have ordered.


The coronavirus pandemic is fluid and changing. We are working around the unique challenges of our space and the kind of work we do, and the needs of our employees and customers.

We will continue to update our web page and social media as additional details become available.

Thank you for your patience and understanding during this challenging time.  We hope you and your loved ones are well!